Terms of Service

Last updated: 2026-03-28

Welcome to Quietus. These Terms of Service ("Terms") govern your access to and use of the Quietus website located at tryquietus.com, including any content, functionality, products, and services offered on or through the website (collectively, the "Service"). Please read these Terms carefully before using our Service.

1. Acceptance of Terms

By accessing, browsing, or using the Quietus website, placing an order, creating an account, or otherwise engaging with any part of our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, as well as our Privacy Policy, which is incorporated herein by reference.

If you do not agree to these Terms, you must not access or use the Service. Your continued use of the Service following the posting of any changes to these Terms constitutes acceptance of those changes.

You represent and warrant that:

• You are at least 18 years of age or the age of legal majority in your jurisdiction, whichever is greater.
• You have the legal capacity and authority to enter into a binding agreement.
• All information you provide to Quietus is truthful, accurate, and complete.
• Your use of the Service will comply with all applicable local, state, national, and international laws and regulations.

2. Use of Service

Quietus grants you a limited, non-exclusive, non-transferable, and revocable license to access and use the Service for personal, non-commercial purposes, subject to these Terms.

2.1 Permitted Use

You may use the Service to browse products, make purchases, manage your account, and engage with Quietus content in the manner intended by the platform.

2.2 Prohibited Conduct

When using the Service, you agree not to:

• Use the Service for any unlawful, fraudulent, or malicious purpose.
• Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from Quietus.
• Use any automated system, including but not limited to bots, scrapers, spiders, or crawlers, to access or interact with the Service.
• Attempt to gain unauthorized access to any part of the Service, other user accounts, or any systems or networks connected to the Service.
• Interfere with or disrupt the integrity, performance, or security of the Service or its underlying infrastructure.
• Transmit any viruses, malware, worms, or other harmful or destructive code.
• Impersonate any person or entity, or falsely state or misrepresent your affiliation with any person or entity.
• Harvest, collect, or store personal data of other users without their explicit consent.
• Use the Service in any manner that could damage, disable, overburden, or impair the Service.
• Circumvent, disable, or otherwise interfere with any security-related features of the Service.

2.3 Service Availability

Quietus reserves the right to modify, suspend, or discontinue the Service, or any part thereof, at any time and without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

3. Intellectual Property

3.1 Quietus Intellectual Property

All content, materials, and elements available on or through the Service, including but not limited to text, graphics, logos, icons, images, photographs, audio clips, video clips, digital downloads, data compilations, software, and the overall design, selection, and arrangement thereof (collectively, "Quietus Content"), are the exclusive property of Quietus, its licensors, or its content suppliers and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

The Quietus name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Quietus or its affiliates. You may not use such marks without the prior written permission of Quietus. All other names, logos, product and service names, designs, and slogans on the Service are the trademarks of their respective owners.

3.2 Limited License

You are granted a limited, revocable license to access and view the Quietus Content solely for your personal, non-commercial use. This license does not include:

• Any resale or commercial use of the Service or Quietus Content.
• Any collection or use of product listings, descriptions, images, or prices for commercial purposes.
• Any derivative use of the Service or Quietus Content.
• Any downloading, copying, or other use of account information for the benefit of any third party.
• Any use of data mining, robots, or similar data gathering and extraction tools.

3.3 User-Submitted Content

If you submit, post, or transmit any content to Quietus, including but not limited to reviews, comments, feedback, suggestions, or ideas ("User Content"), you grant Quietus a non-exclusive, royalty-free, perpetual, irrevocable, worldwide license to use, reproduce, modify, adapt, publish, translate, distribute, display, and create derivative works from such User Content in any media format and through any media channel. You represent and warrant that you own or have the necessary rights to grant this license and that your User Content does not infringe upon the rights of any third party.

4. User Accounts

4.1 Account Creation

To access certain features of the Service, including placing orders and tracking purchases, you may be required to create a user account. When creating an account, you agree to provide accurate, current, and complete information and to update such information as necessary to maintain its accuracy.

4.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials, including your password, and for all activities that occur under your account. You agree to:

• Create a strong, unique password that you do not use for any other online service.
• Notify Quietus immediately at support@tryquietus.com if you become aware of any unauthorized access to or use of your account.
• Ensure that you log out of your account at the end of each session, particularly when using a shared or public device.

Quietus shall not be liable for any loss or damage arising from your failure to comply with these security obligations.

4.3 Account Termination

Quietus reserves the right to suspend, deactivate, or terminate your account at any time, with or without cause and with or without notice, if we reasonably believe that you have violated these Terms or that your conduct may harm Quietus, other users, or third parties. Upon termination, your right to use the Service will immediately cease, and Quietus may delete your account information and any associated data, subject to applicable law.

You may also request the deletion of your account at any time by contacting us at support@tryquietus.com.

5. Purchases and Payments

5.1 Product Information

Quietus strives to provide accurate product descriptions, images, and pricing on the Service. However, we do not warrant that product descriptions, images, pricing, or other content on the Service is accurate, complete, reliable, current, or error-free. If a product offered by Quietus is not as described, your sole remedy is to return it in accordance with our Return Policy.

5.2 Pricing

All prices displayed on the Service are listed in United States Dollars (USD) unless otherwise indicated. Prices are subject to change without notice. Quietus reserves the right to correct any pricing errors, even after an order has been placed or confirmed. In the event of a pricing error, we will notify you and provide the option to proceed with the corrected price or cancel your order.

5.3 Order Acceptance

Your placement of an order through the Service constitutes an offer to purchase the products selected. All orders are subject to acceptance by Quietus. We reserve the right to refuse or cancel any order for any reason, including but not limited to:

• Product or service availability issues.
• Errors in product or pricing information.
• Suspected fraudulent, unauthorized, or illegal activity.
• Issues identified during payment verification.
• Limitations on quantities available for purchase.

If your order is canceled after your payment has been processed, Quietus will issue a full refund to your original payment method.

5.4 Payment Methods

Quietus accepts various payment methods as displayed at checkout. By providing a payment method, you represent and warrant that you are authorized to use the designated payment method and that the payment information you provide is accurate and complete. You authorize Quietus and our third-party payment processors to charge your payment method for the total amount of your order, including applicable taxes and shipping fees.

5.5 Sales Tax

Applicable sales tax will be calculated and added to your order total at checkout based on the shipping destination and in accordance with applicable tax laws. Quietus collects and remits sales tax in jurisdictions where we are required to do so by law.

6. Shipping and Delivery

6.1 Shipping Methods and Timeframes

Quietus offers various shipping options as displayed at checkout. Estimated delivery timeframes are provided as approximations and are not guaranteed. Delivery times may vary based on your location, the shipping method selected, product availability, and other factors beyond our control.

6.2 Shipping Costs

Shipping costs are calculated based on the shipping method selected, the delivery destination, and the size and weight of your order. Shipping costs will be displayed at checkout before you complete your purchase. Quietus may offer free or discounted shipping promotions from time to time, subject to specific terms and conditions.

6.3 Risk of Loss

All products purchased from Quietus are shipped pursuant to a shipment contract. The risk of loss and title for products pass to you upon delivery of the products to the carrier. Quietus is not responsible for any loss, damage, or delay caused by the shipping carrier once the products have been transferred to the carrier's custody.

6.4 Shipping Destinations

Quietus currently ships to addresses within the regions specified on our website. We reserve the right to limit shipping to certain geographic areas at our discretion. If your shipping address is outside our serviceable area, we will notify you and cancel or modify your order accordingly.

6.5 Delivery Issues

If your order arrives damaged, is missing items, or does not arrive within a reasonable timeframe beyond the estimated delivery window, please contact us at support@tryquietus.com as soon as possible. Quietus will work with you and the shipping carrier to resolve the issue promptly.

7. Limitation of Liability

7.1 Disclaimer of Warranties

The Service and all products, content, and materials available through the Service are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. To the fullest extent permitted by applicable law, Quietus disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

Quietus does not warrant that the Service will be uninterrupted, timely, secure, or error-free, that the information provided through the Service will be accurate, reliable, or complete, or that defects in the Service will be corrected.

7.2 Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Quietus, its directors, officers, employees, agents, affiliates, subsidiaries, partners, suppliers, or licensors be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses, arising out of or in connection with:

• Your access to, use of, or inability to access or use the Service.
• Any conduct or content of any third party on the Service.
• Any content obtained from the Service.
• Unauthorized access, use, or alteration of your transmissions or content.
• Any products purchased through the Service.

In no event shall the total aggregate liability of Quietus for all claims arising out of or relating to these Terms or the Service exceed the greater of one hundred United States Dollars ($100.00) or the total amount you have paid to Quietus in the twelve (12) months immediately preceding the event giving rise to the claim.

7.3 Indemnification

You agree to indemnify, defend, and hold harmless Quietus, its directors, officers, employees, agents, affiliates, subsidiaries, partners, suppliers, and licensors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with your access to or use of the Service, your violation of these Terms, your violation of any rights of any third party, or your User Content.

8. Governing Law

8.1 Applicable Law

These Terms of Service and any disputes arising out of or related to these Terms or the Service shall be governed by and construed in accordance with the laws of the State of Delaware, United States of America, without regard to its conflict of law principles.

8.2 Dispute Resolution

Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, shall first be attempted to be resolved through good-faith negotiation between the parties. If the dispute cannot be resolved through negotiation within thirty (30) days, either party may pursue resolution through binding arbitration administered in accordance with the rules of the American Arbitration Association. The arbitration shall take place in the State of Delaware, and the language of the arbitration shall be English.

8.3 Class Action Waiver

To the fullest extent permitted by applicable law, you and Quietus each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration against Quietus.

8.4 Jurisdiction

For any matters not subject to arbitration as set forth above, you agree to submit to the exclusive personal jurisdiction of the state and federal courts located in the State of Delaware for the purpose of litigating any such disputes.

9. Changes to Terms

Quietus reserves the right to update, revise, or modify these Terms of Service at any time and at our sole discretion. When we make changes, we will update the "Last updated" date at the top of this page and post the revised Terms on the Service.

For material changes that significantly affect your rights or obligations, Quietus will make reasonable efforts to provide notice, which may include:

• Displaying a prominent notice on the Quietus website.
• Sending an email notification to the address associated with your account.
• Providing an in-account notification upon your next login.

Your continued use of the Service after the effective date of any revised Terms constitutes your acceptance of and agreement to the updated Terms. If you do not agree to the revised Terms, you must discontinue your use of the Service and, if applicable, close your account.

We encourage you to review these Terms periodically to stay informed of any updates. Previous versions of these Terms may be made available upon request by contacting us at support@tryquietus.com.

10. Contact Information

If you have any questions, concerns, or feedback regarding these Terms of Service or the Quietus Service, please do not hesitate to contact us:

• Brand: Quietus
• Website: tryquietus.com
• Email: support@tryquietus.com

We strive to respond to all inquiries within a reasonable timeframe. When contacting us regarding a specific order or account issue, please include your order number or account email address to help us assist you more efficiently.

Thank you for choosing Quietus. We value your trust and are committed to providing you with an exceptional experience.